Retail Sales Manager - Ferndale, MI

What We Are Looking For:
We are looking for energetic, ambitious and enthusiastic sales leaders who build great teams and practice exemplary customer service. Our Retail Sales Managers lead by example, are honest and ethical, motivate, coach continuously and deliver operational excellence. Retail Sales Managers must be accessible to their teams, create a positive and fun culture in their stores, and hold their teams accountable to high standards in sales performance and customer service.
Retail Sales Managers:
Manage the daily operations of a Sprint Preferred Retail Store
Achieve store sales goals and service performance requirements
Foster a positive store culture for employees and customers
Maintain inventories at adequate levels
Complete accounting and paperwork associated with cash receipts and prices and conducts physical inventories
Recruit, train and develop high performing Sales Representatives
Lead weekly staff meetings to increase sales and product knowledge
Analyze daily/weekly/monthly reporting and take appropriate actions to quickly close performance gaps
Maintain training requirements for themselves and their sales teams
Conduct monthly performance reviews for their Sales Representatives
Resolve customer issues
Oversee the daily operations and employees of the Service Center if store is authorized for Service and Repair
What We Offer:
As a Retail Sales Manager at PCS Mobile Solutions, your hard work and professional dedication will be recognized!
As a Retail Sales Manager, you will receive:
A competitive base salary PLUS monthly commissions!
Additional income opportunities through contests and incentives
Discounts on products and wireless phone service
Excellent career development opportunities
Must be energetic and possess excellent interpersonal skills
Must have the ability to expertly use and teach others to use wireless technology and service
Must thrive in a fast paced and competitive environment
Must love to sell and love to teach others to sell
Must be 18 years of age or older and possess a valid Driver's License
College degree preferred; Minimum High School diploma or equivalent
1+ year retail supervisory experience
Ability to work up to 50+ hours per week, including evenings, weekends and/or holidays
Bilingual (English/Spanish) a plus in some markets
Past Experience in the following industries a Plus:
Service Industry
Customer Service
About PCS Mobile Solutions:
PCS Mobile Solutions is proud to be one of the fastest growing Sprint Preferred retailers in the country! The company was founded in 2006 and has since grown to 70+ locations in seven states and we continue to grow.

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